Our Terms and Conditions for Online Workshops, Retreats, and other Events
Cancellation by Jason Lee Mitchell
Deposits are non-refundable and non-transferable.
Jason Lee Mitchell reserves the right to cancel any event for reasons which are beyond his control, including insufficient attendee registration. However, if an unforeseen cancellation is required, your event fee will be refunded in full. Every endeavour will be made to inform you of this at least one week prior to the event. Jason Lee Mitchell can accept no further liability for course cancellations beyond the course refund.
We wish we could compensate people encountering unforeseen circumstances (injury, illness, family emergency, etc.). However, as this is a small business we regret that we are not able to underwrite these kinds of costs, and as such our policy is non-negotiable. We strongly recommend that you take out your own insurance in case of cancellation to cover travel, accommodation and such expenses outside of the course itself.
Cancellation by You
If you need to cancel your place on the event for personal reasons you will be refunded according to the cancellation policy. You will be responsible for covering expenses outside the event itself and it is recommended that you take out insurance as outlined above to cover such circumstances.
Our Refund Policy for Online Events is as follows:
We will provide a refund of 100% if you give advance notice of 7 days before the Online Event start date.
We will provide a refund of 50% if you give advance notice less than 7 days before the Online Event start date.
We will provide no refund if you give advance notice less than 48 hours before the Online Event start date.
Alternatively, instead of a refund, we can offer to rebook you onto another online Event. This offer is possible if you give us more than 4 days notice before the Online Event start date.
Non-attendance of an online Event does not automatically mean a refund, however we will consider the circumstances with fair and reasonable consideration.
If you are unable to due to illness, then Jason Lee Mitchell must be informed immediately.
Payments can be made online through our automated system with a credit or debit card or Paypal. We cannot accept credit/debit card details over the phone or by e-mail as this is not a secure payment method.
Please note that nothing Jason Lee Mitchell says at an event, nor the content of any items available for purchase or for free, are intended to replace advice from a qualified medical practitioner or to prevent an attendee or purchaser from seeking such advice where appropriate.
Jason Lee Mitchell can accept no responsibility for accident or loss experienced by attendees while on one of his workshops, retreats or events, although all reasonable efforts are made to ensure safety and enjoyment throughout.
Images & Video
If you are attending our retreats, workshops or other events, online or in-person, we reserve the right to take photographs or make videos and recordings. The filming and recording of such events may be viewed on our website and possibly shared on social media platforms, such as but not limited to Facebook, Instagram, Tiktok and YouTube. In such circumstances your identity will not be disclosed, unless a signed agreement has been made with you.
All reasonable steps will be taken to preserve your anonymity, but the material is made available to further the development of Jason’s work and share knowledge in the public domain relating to mindfulness, meditation and philosophy. In booking to attend such an event you are deemed to consent automatically to your image, whether still, video and/or recorded, being broadcast online.
Code of Conduct
All events are recreational-drug free.
If you have any pre-existing medical or psychological conditions, you may wish to consult with your doctor or mental health professional before coming on a retreat or workshop to ensure that the intensity and length of this event are right for you.
The workshops and retreats are a time for contemplation and exploration of the teaching, and the process may evoke strong feelings. We do our best to create a safe, supportive environment, and staff members are on hand to help where they can. However, our staff are not trained therapists and cannot, therefore, be regarded as a substitute for therapy or be held responsible for an individual’s care during events.
Organisers of events reserve the right to ask an attendee to leave the retreat, weekend or meeting if they feel the attendee poses a risk to him/herself or other attendees.